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Your privacy is important to us. It is Protelim’s policy to respect your privacy regarding any information we may collect from you across our Protelim website, and other as it is we own and operate.
We work on the basis of the Data Protection Act (13.709/2018), which guarantees privacy, confidentiality, retention, protection of fundamental rights of freedom and the free development of a person’s personality. In addition, we respect the Federal Constitution of the Federative Republic of Brazil, the Consumer Protection Code (Law 8.078/90), the Internet Civil Rights Framework (Law 12.965/14).
We only ask for personal information when we really need it to provide you with a service. We do this by fair and lawful means, with your knowledge and consent. We also tell you why we are collecting it and how it will be used.
We make it clear why we are collecting it and how it will be used, because everything is done for general administration.
We only retain the information collected for as long as is necessary to provide the service requested. When we store data, we protect it within commercially acceptable means under current legislation to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification.
We do not share personally identifiable information publicly or with third parties, except by court order.
Our website may contain links to external websites that are not operated by us. In view of this, we are not responsible for third-party damages. Please be aware that we have no control over the content and practices of third party websites and cannot accept responsibility for their respective privacy policies.
As a consumer, you are free to refuse our request for personal information on the understanding that we may not be able to provide some of the services you require.
Your continued use of our website will be deemed acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, please contact us.
Our policy is constantly updated.
The data controller is hereby informed that the content of this Privacy Policy may be changed at the discretion of the Protelim website, regardless of notice or notification. In the event of a change, the modifications will take effect from the moment they are made available on the website.
The Protelim website is not responsible if you use your data incorrectly or untruthfully, and is excluded from any liability in this regard.
As it is common practice on almost all professional websites, this website uses cookies, which are small files downloaded to your computer, to improve your experience. This page describes what information they collect, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored, however, this may downgrade or ‘break’ certain elements of the website’s functionality.
We use cookies for various reasons, detailed below. Unfortunately, in most cases, there are no industry-standard options for disabling cookies without completely disabling the functionality and features they add to this website. It is recommended that you leave all cookies if you are unsure whether you need them in case they are used to provide a service that you use.
You can prevent the setting of cookies by adjusting your browser settings (see your browser’s Help for how to do this). Please be aware that disabling cookies will affect the functionality of this and many other websites you visit. Disabling cookies will generally result in certain functionalities and features of this website being disabled. It is therefore recommended that you do not disable cookies.
We periodically offer surveys and questionnaires to provide interesting information, useful tools or to understand our user base more accurately. These surveys may use cookies to remember who has already taken part in a survey or to provide accurate results after changing pages.
When you submit data via a form such as those found on contact pages or comment forms, cookies can be set to remember the user’s details for future correspondence.
To provide you with a great experience on this website, we provide the functionality to set your preferences for how this website runs when you use it. To remember your preferences, we need to set cookies so that this information can be brought up whenever you interact with a page that is affected by your preferences
In some special cases, we also use cookies provided by trusted third parties. The following section details which third-party cookies you may encounter through this website.
The user undertakes to make appropriate use of the content and information offered by the Protelim website, including but not limited to:
The personal data controller has the right to request from the Protelim website, through the specific channel, at any time, by means of a formal request, information regarding their data.
Requests will be analyzed in accordance with current legislation within 72 hours, unless otherwise determined by law.
According to the LGPD, data subjects can exercise their rights by:
For any other requests regarding the rights of personal data subjects, please contact us;
We hope everything is clear and, as mentioned earlier, if there’s something you’re not sure whether you need or not, it’s generally safer to leave cookies enabled in case it interacts with one of the features you use on our website.
The Protelim website will endeavor to safeguard the information and data collected from the user by the website. However, considering that there is no fully effective and secure means of transmitting and retaining electronic data, the Protelim website cannot guarantee that unauthorized third parties will not succeed in unduly accessing it, and is exempt from any liability for damages arising from the conduct of third parties, external attacks on the website such as: viruses, invasion of the database, vices or technical defects, as well as operational defects resulting from the use of the website and due to connection failures.
We are a team of car enthusiasts who live and breathe automotive culture. From our original facilities in Mooca, Protelim quickly became a trusted name, easily found on the shelves of automotive stores and detailers across the country. We are driven to innovate and create amazing new products with cutting-edge technology and ease of use. We are dedicated to our consumers who inspire us to create products especially for their needs – regardless of the format or level of experience.
Social responsibility is one of PROTELIM's pillars of action. Protelim has developed a social project that benefits various charitable institutions. Part of the proceeds from our products is donated, in the form of products, to registered charity organizations.
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